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Our Account Terms, Clearly Stated

These terms set out the rules that apply when you open an account and use our services on andaraslot — including deposits via DANA, OVO, or GoPay, access to the lobby, and eligibility based on your region and local law.

Account eligibility & accessDANA, OVO, GoPay deposit rulesYour rights and responsibilitiesService availability by regionHow to request changes

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What These Terms Cover and How They Apply

andaraslot Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on andaraslot, you confirm that you have read and agree to these terms. Access to the lobby, game rooms, and payment services — including deposits and withdrawals through DANA, OVO, and GoPay — is only available where local law permits. We reserve

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the right to restrict or suspend access in jurisdictions where use of the service is not legally supported. You are responsible for verifying that your use complies with the laws of your region. These terms apply to every session, every wallet transaction, and every interaction with
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account support. If any section of these terms conflicts with local law in your region, the locally applicable rule takes precedence. We may update these terms from time to time. When we do, the revised version will be posted on this page with an updated date,
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and continued use of your account after that point means you accept the updated terms. For questions about specific clauses, reach our support team via live chat or the contact details in the support section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or you need to flag a concern about your account or a transaction made via DANA, OVO, or GoPay, our support team is available around the clock. You can reach us through live chat, email, or by sending a message directly through your account dashboard.

Live Chat Open the chat window from your account dashboard at any time. Our team responds quickly and can walk you through any clause or account concern you have.

Email Support Send a detailed message to our support address for written records of your query. Useful when you need a documented response about account terms or wallet transaction disputes.

Account Dashboard Log in and use the help section inside your account to submit a request. Attach any relevant transaction reference from DANA, OVO, or GoPay for faster handling.

ACCOUNT SECURITY

How We Handle Your Account and Data

Your account information is stored with standard encryption in place. We collect only what is needed to verify your identity, process wallet transactions through DANA, OVO, or GoPay, and keep your account secure. We do not share your personal data with third parties outside of what is required to process payments or comply with legal obligations in your region. Players in Batam and Bandar Lampung access the same account protections as everywhere else on the platform.

Data Retention

We keep account and transaction records for as long as required by applicable local law or our internal compliance policy. You may request a copy of your data at any time via support.

Cookie Use

We use cookies to keep your session active and remember your wallet preference — DANA, OVO, or GoPay — so you do not have to re-enter it on every visit. You can manage cookie settings in your browser.

Account Security

Each login is protected by a one-time PIN sent to your registered number. If you suspect unauthorised access, contact support immediately and we will lock the account within minutes.

Data Change Requests

To update your registered name, phone number, or linked e-wallet, submit a request through live chat with a valid ID. Changes to payment details require re-verification for security.

Your Questions on These Terms, Answered

Below are the questions we hear most often about how our terms work in practice — covering your account rights, wallet transactions, data, and what to do if something does not match what you expect.

Yes. Every wallet transaction — whether via DANA, OVO, or GoPay — is subject to these terms. The transaction rules for each wallet are also governed by that wallet provider's own policies.

We aim to post updates on this page before they take effect. Continuing to use your account after an update is posted means you have accepted the revised terms. Check this page periodically.

If local law changes in your jurisdiction, we may restrict access to your account. We will contact you via your registered details and explain your options, including how to withdraw your remaining balance.

Send a request through live chat or email with your account ID. We will prepare a summary of the data we hold and deliver it within the timeframe required by applicable local law.

You may close your account at any time if you do not agree with our terms. Contact support to initiate closure, and any remaining balance tied to a verified DANA, OVO, or GoPay wallet will be returned to you.

You must meet the legal age requirement in your region and access the service only where local law permits. Account registration implies that you confirm both conditions at the time of sign-up.

Our Account Terms, Clearly Stated

Reach Us About These Terms

How We Handle Your Account and Data

Your Questions on These Terms, Answered

01 Do these terms apply to deposits made through DANA, OVO, and GoPay?

02 Can andaraslot change these terms without notice?

03 What happens to my account if the service is not available in my region?

04 How do I request a copy of my personal data?

05 What are my rights if I disagree with a term?

06 Are there age or eligibility requirements to accept these terms?

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