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How We Handle Your Account Data at andaraslot

Your account data — from your registered wallet to your session activity — is handled with a clear set of rules we follow every time.

DANA, OVO, GoPay wallet data protectedNo data sold to third partiesAccount deletion available on requestCookie controls in your browser settings
andaraslot How We Handle Your Account Data at andaraslot
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, update, or remove the personal data we hold on your account, our support team handles these requests directly. You can reach us through live chat inside the lobby, by email, or through the account help section — whichever works best for you from your mobile or desktop.

Live Chat Open the chat icon inside your account dashboard. Our team handles data and privacy requests through the same channel as account help — available around the clock.
Email Support Send your data request to our support email address listed in the account help section. Include your registered mobile number or wallet reference so we can locate your record quickly.
Account Help Centre The help centre inside the lobby includes a dedicated section for account data queries — covering wallet verification, session data, and how to submit a formal deletion request.
HOW WE PROTECT DATA

Our Approach to Security and Data Retention

Every account on andaraslot is protected through encrypted connections and session authentication. Data linked to your DANA, OVO, or GoPay transactions is stored separately from your login credentials and is only accessible to the system processes that handle payment verification. We review data access logs regularly, and any account flagged for unusual activity triggers an automatic lock pending identity confirmation. You keep control: request a data summary, ask us to correct inaccurate details, or submit a deletion request through support at any time.

Encrypted Connections

All data exchanged between your device and our servers — including wallet confirmation steps for DANA, OVO, and GoPay — passes through SSL-encrypted channels. No plain-text transmission at any point.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or block cookies through your browser settings at any time without losing your account.

Retention Policy

Account data is kept while your account is active. After a closure request is confirmed, we retain only what applicable local regulation requires — then delete the rest within the period set by that rule.

Third-Party Sharing

We do not sell your data. Where we share information with payment processors like DANA, OVO, or GoPay, it is limited strictly to what those processors need to complete your transaction.

Common Questions About Your Data and Rights

Below are the questions we hear most often about how your account data is handled, what rights you hold, and how to act on them. If your question is not covered here, reach us through live chat or the account help section.

We collect your name, email, mobile number, and the wallet identifier for the e-wallet you connect — DANA, OVO, or GoPay. We also log device and session data automatically when you access the lobby.

No. Your wallet PIN and password stay entirely within the wallet app. We only record the transaction reference and wallet identifier that the payment processor returns after a completed transfer.

Yes. Send a data access request through live chat or email support with your registered mobile number. We will compile and return your account data summary in line with applicable local requirements.

After your closure request is confirmed, we delete personal data within the retention window set by applicable local regulation for eligible regions. We do not keep data beyond what that rule requires.

We do not sell your data to advertisers. Data is shared only with payment processors — DANA, OVO, GoPay — limited to what is needed to complete your transaction and verify your account.

Contact support through live chat or the account help centre. State clearly whether you want a correction or full deletion. We will confirm the action taken within the timeframe local regulation allows.